Frequently Asked Questions

Everything you need to know about shopping with Lavetir

What is the status of my order?

You can track your order status in real-time by logging into your account or using the tracking number provided in your shipping confirmation email.

How long does shipping take?

Standard shipping typically takes 5-10 business days, while expedited options are available at checkout for faster delivery within 2-4 business days.

What is your return policy?

We offer a 30-day return policy for most items in their original, unused condition. Please note that some personalized or final sale items may be ineligible for return.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you ship internationally?

Yes, Lavetir ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

How can I contact customer support?

Our dedicated support team is available via email at [email protected] or through our live chat feature from Monday to Friday, 9 AM to 6 PM EST.