Returns & Exchanges

At Lavetir, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for eligible items in their original, unworn condition. Please note that custom-made orders and final sale items are non-returnable to maintain our commitment to quality and sustainability.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'My Orders' section to select the items you wish to return and submit a formal request.

• 2.
  Receive Authorization

  Our customer care team will review your request within 48 hours and provide a Return Merchandise Authorization (RMA) along with the return shipping address.

• 3.
  Pack and Ship

  Securely pack the items in their original packaging with all tags attached and ship the package using a trackable carrier of your choice.

• 4.
  Refund Processing

  Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 7-10 business days.